One of the main advantages that GWES has that differentiates us from the competition is that we’re a small business with the resources and expertise of much larger firms. There are a number of advantages in being a small business, and GWES prides itself on being aware of those advantages and passing them along to the Client. GWES brings the following differentiators and advantages to each and every project:
The Personal Edge
Getting to know your customers face-to-face is increasingly important and being a small business allows GWES to be in a better position to provide a more personal service to the client. GWES is able to build a client’s trust by offering them sincere personal attention and by successfully completing projects together that result in the betterment of the client’s strategic service plans.
Small businesses are more nimble than larger businesses and are better able to adapt as project conditions change. GWES is in a better position to provide feedback, observe changing preferences, and enact those changes at all phases of a project. GWES is a lean business and can shift gears more easily than a larger one, which allows the client’s expectations and preferences to be met in an effective and efficient way.
Response Time to Customer Needs
In a small company, it is less likely that customer needs and requests will go unanswered or delayed for a significant period of time. At GWES, there is no lengthy chain of command or complex bureaucracy. The key decision makers at GWES are the Client Managers and are able to respond much quicker, if not immediately, to the client’s needs and/or concerns. GWES can be available nights, weekends, and holidays in case the client needs to get in touch with a decision maker.
GWES’ rates are among the most competitive in the State of Georgia as a small business; however, GWES’ expertise rivals larger firms and our project team has the horsepower to complete any water distribution project. As a result, our fees are low, but our service remains high.
Experience and Expertise
GWES has over 100 years of combined engineering expertise. Our staff has worked on multi-million-dollar projects. Most recently, we handled construction program management for $55 million of water and wasterwater projects. Our experience rivals competitors in the Southeast.